Operations Management

This course provides participants with the knowledge and practical experience of understanding and setting up a cycle count program.

The course uses hands-on exercises based upon company inventory information to both “see” and “do”, enabling participants to achieve a solid understanding of both the principles and the activities of cycle counting. Exercises include inventory ABC classification, determination of count “triggers”, identifying root cause of errors and identifying trial count items.

The course objective is to have participants:

• Explain the advantages of achieving inventory accuracy through cycle counting
• Identify opportunities to implement a cycle counting program to your inventory
• Operate a cycle counting program and collect data for quality management
• Analyze reports and take action based upon analysis
• Monitor and control inventory accuracy through ongoing cycle counting

Upon completion of this course, participants will understand the value and benefits of cycle counting, how to set up a cycle counting program and will be able to implement cycle counting in their operations.

To receive the .7 course CEUs, participants must complete the following:

• 80% attendance of course sessions demonstrated via the sign-in sheet
• 70% on the post-course assessment

Partial CEUs will not be awarded.

This course addresses the major principles of materials management and the functions associated with inventory planning and control. Major topics include: Aggregate Inventory Analysis; ABC Inventory Analysis; Measuring Inventory Performance; Inventory Reporting, Classification and Valuation; Inventory and Production Scheduling; Physical Control of Inventory; Materials Resource Planning; Inventory Cost Consideration; and Visual Management Concepts. It also presents JIT (Just-In-Time) concepts and their application in materials management.

Upon completion of this course participants will have developed an understanding of important techniques of materials management and will have gained experience in applying these techniques in company-specific situations.

It is important to remember that Just-in-Time (JIT) is not a system that can be implemented. Rather, it is a comprehensive philosophy that is supported by many techniques. The purpose of this course is to present how people and quality are essential to the success of the Just-in-Time approach, how specific tools can aid in the migration to a Just-in-Time environment, and specific concerns and considerations in implementing these tools to support a Just-in-Time environment. Participants will learn about the Just-in-Time approach and how it differs from the traditional approach to distribution, the underlying themes of Just-in-Time, and the specific objectives of Just- in-Time. Major topics include: People Involvement and Total Quality; JIT Techniques; JIT Production; JIT Interfaces; and Implementation of Just-in-Time.

Upon completion of this course participants will have developed an understanding of JIT concepts and will have gained experience in applying these concepts in company-specific situations.

The emphasis of this course is on improving suppliers’ performance – quality, cost, delivery, and cycle time. But all the techniques described apply, with equal effectiveness, to the customer company. The course provides the methodology of assessing the effectiveness of customer-supplier relationships and measuring the gap between a company’s present practices and those of an ideal state. It discusses the differences between old and new model of supplier relationship. It presents the importance of materials management, and especially purchasing in the supply management process. Major topics include: getting started on the road to supply management; the elements of the supplier-customer partnership; improving supplier quality; reducing supply costs; inventory and cycle time reduction; The effectiveness of supplier-customer relationship; and Achieving results.

Upon completion of this course participants will have learned the critical aspects of supply management and will have gained experience in applying these concepts in company-specific situations.

This course covers basic concepts in managing the complete flow of materials in a supply chain. It provides a complete overview of material flow from internal and external suppliers to and from an organization. The course focuses on the role, objectives and responsibilities of materials management; explains the role of production and master scheduling; describes the purpose and the objectives of inventory, capacity, and distribution management, and defines purchasing objectives and responsibilities. Major topics include: Introduction; Forecasting; Master Planning; Materials Requirements Planning; Capacity Management & Production Activity Control; Inventory Fundamentals; Inventory Management; Physical Distribution; Quality Management and Purchasing; and Just-in-Time.

Upon completion of this course, participants will learn efficient methods of managing a supply chain and their application in company-specific situations. The company’s operating processes will be used in the course to provide a practical application of the acquired knowledge.