In order to be successful in achieving business objectives it is necessary to understand and utilize to the fullest advantage the changes that have occurred in the diversity of the workforce over the last ten to fifteen years. The workplace is composed of individuals who are more diverse than ever before, who are proud of that diversity and who seek to have it recognized and appreciated. Their ethnicity, religion, racial heritage and other factors combine to make every person unique. This course provides an understanding of diversity and what it means to your Company. It describes the means by which your employees can appreciate and even celebrate each other’s diversity.
This course covers the following major topics:
- What diversity and related terms mean
- The four cornerstones of diversity
- The STOP technique
- Understanding and identifying stereotypes
- Using politically correct language
- Managing for diversity
Upon completion of this course participants will understand what diversity means; they will have learned how diversity has changed, and is still changing, the world. Participants will able to deal with, and even prevent, discrimination; they will have learned and be capable of applying “Managing for Diversity”, the management style that encourages and gets the utmost benefit from diversity. They will have learned how to “Celebrate Diversity”.